Toyota has always been a benchmark when it comes to great after-sales service in India, but a Fortuner owner from Pune seems to feel otherwise. Mr Hemraj Choudhary from Pune told Loksatta news that he would give his brand new Toyota Fortuner to the Pimpri-Chinchwad Municipal Corporation (PCMC) for use as a garbage truck. Mr Choudhary bought the car in March this year. Here’s how it all unfolded.
Mr. Choudhary is said to have spent Rs. 39 lakhs for the Fortuner, but it developed a fault soon after. He is said to have sent the vehicle to the service centre for repairs but even after repeated visits, he alleges that the problem persisted. Angered by this, Mr. Choudhary filled garbage in the SUV before sending it to the service centre. After a few hours, the Fortuner was sent to MIDC police station without the knowledge of the owner. It’s likely that the service centre sent the vehicle to the police station, but as of now, it’s unclear as to who sent it.
After the owner came to know that the car was sent to the police station, he contacted Loksatta and told the newspaper that that he would donate this vehicle to PCMC for garbage collection. We do not know if he said this in anger, or was actually serious.
The current status of the vehicle is not known. Also, the exact problem that forced the owner to take such a drastic step is not mentioned in the Loksatta news story. However, there is a video that shows dirt and garbage inside the Toyota Fortuner.
Toyota and Fortuner are established brand names in the Indian market. The Toyota Fortuner is the best-selling car in its segment and the luxury SUV sells 2,000 units on an average every month. It sells over double than that of its closest competitor, the Ford Endeavour, in India.
Toyota Fortuner is powered by both petrol and diesel engine options in the Indian market. There is a 2.8-litre, turbocharged diesel engine that generates a maximum of 175 Bhp and 420 Nm of peak torque, with manual transmission. The automatic variants get a 450 Nm torque output.
Toyota also offers a 2.7-litre petrol engine in the Indian market with a power output of 164 Bhp and peak torque output of 245 Nm. Both engines get automatic and manual transmissions. The SUV is extremely popular and is known for its reliability, fuss-free nature. longevity and affordable maintenance.