5 Day-Old Tata Curvv.EV Breaks Down Twice: Owner Demands Refund

Buying a car is still a dream for many people, and there are a lot of people who manage to achieve it. However, if the car they bought with their hard-earned money breaks down just five days later, they’d feel heartbroken, right? Of course, anyone would. This is exactly what a Tata Motors Curvv.ev owner suffered. This particular Curvv.ev owner has shared that his brand-new, five-day-old Tata Curvv.ev broke down after driving only 1,600 km due to a defect from the company.

@TataMotors_Cars @TataMotors
I have taken the delivery of Tata Curvv ev vehicle from KeyMotors Bengaluru on 17/11/2024.The vehicle broke down twice on 22/11/2024 after running around only 1600 KM. The vehicle was towed to Hyderabad Tata Workshop @venkata41183430 for repairs. pic.twitter.com/Oi9OBMfSNL

— Vijay (@ImVijayBM) December 5, 2024

The entire explanation of what actually happened with his Tata Curvv.ev has been shared on X by Vijay. In his post, the owner has shared a few pictures of his Tata Curvv.ev after it broke down. We can note that this particular vehicle was parked on a flatbed. Also, there is another picture that shows it inside a Tata Motors dealership.

What happened with this Tata Curvv.ev?

In addition to the pictures, the owner of this particular Tata Curvv.ev has shared that he bought this brand-new electric SUV from Key Motors in Bengaluru, Karnataka, on the 17th of November. Unfortunately, just five days later, on the 22nd of November, his Curvv.ev broke down twice.

Due to this, the vehicle was taken to a Tata Motors dealership in Hyderabad. In this post, the owner highlighted that the vehicle, at the time of breaking down, had only 1,600 km on the odometer. Following this, in his other tweets, the owner of this vehicle has shared that after a few days, he was called by the dealership.

He stated that the dealership service representatives had told him that his vehicle had broken down due to moisture being present in the e-drive. The owner also stated that when he asked the dealership how a brand-new car could suffer from such an issue when it had been road-tested in all climatic conditions, he was not given a satisfactory answer.

Bought Tata Curvv.ev for wedding, but it broke down

In the same post, the owner mentioned that he bought this vehicle because he is about to get married. He stated, “But I badly needed this vehicle on my marriage. I want a new vehicle or a refund of my amount. I am not taking delivery of this defective vehicle.”

He also mentioned, “As a customer, I am dissatisfied with the manufacturing defect in the vehicle delivered to me, which broke down twice within a span of 5 days. Hence, I don’t need this defective vehicle. I want a new vehicle to be delivered or my amount to be refunded as soon as possible. @TataMotors_Cars”

Tata Motors’ response

At the moment, there are no reports on whether Tata Motors will be offering the owner a new Curvv.ev or not. Most likely, the company will not be offering a new vehicle. The company, on the owner’s post, has shared an automated response stating, “Hello Vijay, we would really like to help you with this. Kindly provide your contact number via DM, so we can have the concerned team contact you for further assistance.”

Tata Motors’ Poor Quality Control

This is not the first Tata Curvv.ev we have seen breaking down. Recently, a video of a brand-new Tata Curvv.ev breaking down at the exact moment of delivery was shared online. What happened was that as soon as the vehicle was brought out of the dealership, its battery died.

Due to this, the dealership staff had to push the vehicle out, and they had to jump-start the SUV with the help of another Tata Curvv.ev. Apart from this, there are many other cases where poor quality control from Tata Motors and its dealerships has caused issues for buyers.