Celebrating the new year, Renault India has announced an exciting gift for its customers. This BIG New Year Gift will apply to owners of Kwid, Triber and Kiger. The manufacturer, in a recent announcement, said that it would offer a 3-year or 1,00,000 km standard warranty for all vehicles delivered starting January 1, 2025. Happy New Year everyone… The revised standard warranty covers mechanical and electrical issues caused by material defects, workmanship, or manufacturing faults. The move aims to boost customer trust in Renault’s product quality and ensure a worry-free ownership experience.
Extended Warranty Options For Added Peace Of Mind
In addition to the standard warranty, Renault has introduced flexible extended warranty packages under its ‘Renault Secure’ initiative. These can be purchased anytime during the standard warranty period, and allow customers to customize coverage based on their specific needs.
The extended warranty options now include:
- 4 years or 1,00,000 km
- 5 years or 1,20,000 km
- 6 years or 1,40,000 km
- 7 years with unlimited kilometres
Both the standard and extended warranties come with 24×7 roadside assistance, which includes towing services in case of accidents, ensuring greater convenience and support for Renault owners.
Focus on Customer Satisfaction
Mr. Venkatram M., Managing Director and Country CEO, Renault India, expressed confidence in the initiative, stating “Renault has a legacy of delivering innovative, reliable solutions that earn the trust of our customers. With the introduction of a standard 3-year warranty on all vehicles purchased in 2025, we reaffirm our confidence in the quality of our cars and our dedication to elevating the ownership experience.
We understand the importance of peace of mind when making such a significant purchase, and this initiative reflects our unwavering commitment to putting customers at the centre of everything we do, ensuring every journey is rewarding and worry-free.”
The company hopes to improve customer satisfaction and raise brand loyalty among buyers. A strong brand affection would be critical in giving the upcoming Renault Duster a proper placement and reception in the country.
Renault Wants To Boost Customer Confidence?
More than a random ‘keep the customer happy’ initiative, the rollout of the improved standard and reworked extended warranties aims to boost customer confidence for whoever has bought/ is about to buy a Renault. There has recently been a lot of bad press around Nissan’s bankruptcy and its possible customer impacts.
People have lately been jittery about Renault as well. There would be many who would suspect this French carmaker to leave India soon. With these measures, Renault hopes to kill such suspicions and shout out loud that they are here to stay.
Renault’s Vehicle Line-Up in India
Renault India has just three models on sale now- the Kwid, Triber and Kiger. These cater to different segments and have their own distinct identities. The Kwid is a budget hatchback, the Triber an MPV and the Kiger a premium compact SUV. Let’s take a deeper look at these models.
Renault KWID
The KWID is an entry-level hatchback powered by a 1.0L petrol engine mated to a 5-speed manual transmission. It delivers an impressive fuel efficiency of 21 km/l. The car features modern styling, a touchscreen infotainment system, and an optional automatic transmission, making it a popular choice for city dwellers.
Renault Triber
It is a compact MPV that offers modular seating for added flexibility. This MPV is powered by a 1.0L petrol engine and is available with both manual and AMT options. Its spacious interior and practicality make it an excellent option for families.
Renault Kiger
The Kiger, a sub-4m compact SUV, is powered by a 1.0L petrol engine, offering power outputs ranging from 72 HP to 100 HP. It features a digital instrument cluster, connected car technology, and a roomy, tech-packed interior. It targets a younger, urban-dwelling crowd.
