Renault's First new'R store In Maharastra Is Now Operational
The French automaker Renault has inaugurated its first “new'R store” in Maharashtra. This particular one is located in Kandivali, Mumbai. This new store follows the new brand transformation strategy of Renault — “renault.rethink.” As for this particular new'R store, it is the second operational new Renault dealership in India. The first one was inaugurated back in February of this year in Ambattur, Chennai, Tamil Nadu.
Maharashtra’s First R Store
This new premium dealership of Renault — new'R store — features the latest “New Visual Identity (NVI).” Its main highlights include a sleek black façade which incorporates Renault's new and more futuristic-looking logo. This particular logo was recently adopted by Renault Global. Apart from these, the Renault R Store in Kandivali, Mumbai, boasts signature lighting, premium seating, and a 360-degree camera.
This has been carefully selected by the brand to increase the modern, immersive, and customer-centric feel. As for the layout, in the new'R store, the vehicles are placed at the center of the space, making them the center of attention and where all the customers can get a full-angle experience. Additionally, the customer service areas such as after-sales reception, sales advisor offices, and others have been located at the perimeter.
The new Kandivali new'R store has three display vehicles, dedicated consultation areas, and a modern customer lounge. Renault, in order to enhance the customer experience, has made sure that the customers are allowed to move freely and inspect the vehicles from all perspectives. Also, the consultation touchpoints have been made more comfortable and cohesive.
Renault's Kandivali new'R store spans across 2,100 sq. ft. and utilizes upscale elements to deliver a world-class, seamless experience. All of the new Renault dealerships across the country will now follow the new'R store format. Additionally, the existing dealerships will also be revamped to match the global standards. The company has set a target to revamp 100 dealerships by 2025, and the complete transformation will take place by 2026.
Product and Service Improvements
In addition to the revamping of the product and service offerings, the company is providing a standard 3-year/1,00,000 km warranty. On top of this, there is an optional 7-year/unlimited km extended warranty. Renault now also introduced government approved CNG retrofitment kit options to its vehicle lineup.
Commenting on the launch of new'R store in Kandivali, Mumbai, Francisco Hidalgo, Vice President (Sales & Marketing), Renault India Operations, said:
Renault’s vision for 2025 is built on renault.rethink — a comprehensive strategy aimed at transforming our brand perception in India. Alongside our recent launch of the Design Centre in Chennai — the largest outside France — the opening of our first New Visual Identity (NVI) store in Maharashtra not only expands our footprint but also underscores our growing ambition to offer Indian customers the finest global innovations. We aim to deliver not only world-class products but also an exceptional buying experience that reflects our global commitment to excellence.
Meanwhile, Sanjay Thakker, Chairman and Founder, Group Landmark, stated:
Renault India is undergoing a remarkable transformation, and we are thrilled to be part of this exciting journey. The new R Store in Mumbai represents more than just a physical expansion — it embodies Renault’s renewed vision and its unwavering commitment to delivering a world-class experience to Indian customers. We are proud to contribute to this groundbreaking new retail format that reflects the dynamic spirit of the brand and reaffirms our belief in its bright future in India.
New Renault models coming
In other Renault news, Renault is gearing up to the launch of few new models. The list includes the Renault Duster new generation, Boreal which is the seven-seater version of Duster. It is also going to launch the facelifted iterations of the Triber affordable seven-seater and Kiger sub-compact SUV.