Mahindra XUV500: Known issues and solutions

The Mahindra XUV500 is a very popular and value-for-money SUV going by the demand for the vehicle. It has over 22,000 bookings and a maximum of six-months waiting period in some cases for delivery. Yet, owners who got their vehicles early have begun to report some problems with the vehicle, which has made other buyers wary of taking a decision to buy it.

Here CarToq lists a collection of known issues and solutions with the Mahindra XUV500, taking a look at problems and fixes owners reported on CarToq and across forums.

You can visit our Mahindra XUV500 Car Research Hub and get more information about the car, or ask questions to our community of car owners and experts!

Mahindra XUV500: Known issues and solutions

Problem: Noisy brakes

Owners report a grinding sound that emanates from the front brakes during normal braking. This is the sound of the pads gripping the discs, and sounds like trapped material between the pad and disc. This is quite widely reported.

Solution: Mahindra service centers generally open the brakes and clean the pads and refit, which is a temporary solution to the problem. Some technicians pointed out that this could be the sound of the ABS functioning on hard braking, but if the sound occurs on normal braking, it’s most likely due to accumulation of grime in the pads. Also read: Renault Duster vs Mahindra XUV500: How they are different?

Problem: Left foot touches steering column, when clutch is pressed

Owners report that when they press the clutch and turn the steering at the same time, they can feel the base of the steering column touch the front of their left foot.

Solution: This is a design fault in the XUV, with the clutch placed too close to the steering column. One should not use the whole foot to press the clutch, but use only the toe area of your foot on the clutch.

Problem: Hard clutch

Owners report that the clutch pedal is very hard to press on some XUVs. Generally, most XUV500s have a harder clutch compared to sedans and hatchbacks.

Solution: If the clutch feels too hard, get this checked. There is a flaw with the slave cylinder in the clutch assembly, which has been supposedly rectified in later models. Mahindra service centers will likely change the slave cylinder and/or master cylinder under warranty to fix this.

Problem: Central locking system does not function properly

Owners have reported that the central locking system sometimes fails to lock all the doors. Others say that after the car is locked, the alarm gets triggered automatically.

Solution: Get the doors aligned and make sure the trip switch gets pressed fully when doors are shut. Get the central locking system checked at the Mahindra service center. Check the alarm sensitivity as well. Read more: Mahindra XUV500 bags 4-star crash rating in Australia

Problem:  Infotainment system issues

Owners have reported multiple issues with the infotainment system on the XUV. Problems relate to USB drive not working, CDs not ejecting, to the GPS navigation software not working intermittently.

Solution: Most of the issues reported are software issues with the Infotainment system. Mahindra has a firmware upgrade for the infotainment system, which resets the software and should sort out the problem. If not, the infotainment system can be replaced under warranty. A temporary solution sometimes happens, by just switching the car off, locking it, unlocking it and restarting it.

Problem: ABS light keeps coming on

A few owners have reported that the ABS warning light keeps coming on intermittently. Some said it was on bad roads. Some have the light permanently on.

Solution: The problem is most likely with the AB sensors at the wheel, which has exposed wires. Sensor replacement fixes the problem usually. Otherwise, the car has to be hooked up to the diagnostic computer and error fixed through the software. Also see: XUV500 crash test.

Problem: Cruise control does not engage

Owners have also reported cruise control not engaging on the vehicle when needed. Sometimes, the cruise control does not work for the duration of a drive, until the vehicle is stopped and restarted.

Solution: This is a software issue with the ECU, and a flashing, resetting of the ECU would help. A temporary fix is to stop the vehicle, lock it, unlock it and restart the vehicle.

There are more problems such as failure of window winding mechanisms, bulbs fusing and poor alignment of the headlamps that have been reported. If you are an XUV500 owner, please share your experiences with the vehicle and any tips and fixes to problems you have seen. Also read: XUV500 vs Tata Aria