We have come across several incidents where people have filled the wrong fuels in their vehicles. In most cases, this happens due to miscommunication and carelessness. This time, we have a report from Odisha, where a Mahindra XUV700 got his SUV filled with diesel instead of petrol. The owner shared this incident on social media. He then talks about how Mahindra’s Roadside Assistance helped him and his family after the incident.
The experience was shared by MIshra RAnjan R N on Facebook. The owner mentions that he and his family were travelling from Balasore on 17 January 2023. The car had 7 adults and 1 child in it. At around 9:35 pm the car reached Bhadrak. At Bhadrak, the owner drove the car into a petrol station to refuel. They were 150 km away from their destination when this incident happened. The attendant at the fuel station accidentally filled diesel into his SUV’s fuel tank instead of petrol.
Luckily, the owner noticed it and did not drive the car. He stopped the car and then got in touch with the service center for assistance. When he spoke to the service head, he told the owner to raise a ticket online for RSA or Roadside Assistance. As soon as he raised the complaint, he got a response from the team and within 90 minutes, they gave maximum help for this emergency situation. The team got in touch with the XUV700 owner and they even offered a drop facility to him and his family who were stranded on the road. The XUV700 owner was very happy with the overall response and he even thanked entire team of Mahindra for this gesture.
What to do if you fill wrong fuel
This is a common error that many of us do. If you realise this while filling up fuel, the best thing you can do is turn the ignition off. Once you do that get in touch with the service center and tell them about the issue. Just like in this case, they will offer help. If you don’t want to do that, then get in touch with a local mechanic. Disconnect the main fuel line from the engine to avoid getting the wrong fuel into the system.
Now you have to access the fuel tank using a hose if possible, through the filler cap. Once you’ve reached the filler cap, try to syphon off as much fuel as possible. Drain whatever is left through the main fuel line. Once you have drained the fuel, then turn the key ignition key to turn on the fuel pump. This would ensure that all remaining fuel from the line drains out. After this fill 2 litres of correct fuel and crank the engine to clean the lines completely.
Once this process is done, connect the fuel lines and remember to add additives to clean the injectors in a diesel engine. You will have to change fuel filter and clean the spark plugs too. In case of a diesel car, open the drain plug on the bottom of the filter and drain out any remaining fuel in the filter.