Ola has officially released a statement and data about the accident squashing all the alleged claims. The incident happened to Balwant Singh’s son late at night. Balwant Singh accused Ola S1 Pro of being faulty and also said that the accident happened because of a faulty regeneration system. However, Ola has said that the accident due to high-speed riding and panic braking.
Our statement on the Guwahati scooter accident pic.twitter.com/LbwDLXNh3P
— Ola Electric (@OlaElectric) April 22, 2022
Ola says that they did a thorough investigation of the accident using the data collected from the scooter. The data clearly shows that the rider was overspeeding throughout the night. The accident was caused when he braked in panic and lost control of the scooter. Ola also claims that there is nothing wrong with the vehicle.
Riding at high-speed
According to the ride data shared by Ola, which is uploaded to the Ola cloud servers in real-time, the rider was riding the scooter late at night. The graph shared by Ola scooters shows that the rider rode at high speeds in the Hyper mode. In the first section between 11:46 pm and 11:52 PM, the scooter reached a top speed of 115 km/h and he travelled for 7 km.
In the second section, the rider started riding again at 11:56 PM. Hyper mode and reached the top speed of 115 km/h. This ride continued for 4 km.
In the last section, the rider started riding at 12:08 AM in Hyper Mode. The rider reached a top speed of 95 km/h. AT 12:09 AM, the data shared by Ola shows that the rider applied all three brakes simultaneously. There are three brakes in Ola S1 Pro – front brake, rear brake and the reverse throttle, which is applied automatically. According to Ola, the rider saw an obstruction and applied the brake in panic, which caused the speed of the scooter to come down from 80 km/h to zero in three seconds.
The data also shows that there was no sudden torque or acceleration after the braking, contrary to what the customer claims.
How did the accident happen?
The scooter went airborne crashing and skidding. My son was severely hospitalised on 26th March where he had fractures in left hand and 16 stitches in right hand due to fault in ola S1 Pro @bhash @OlaElectric pic.twitter.com/nwjTDv7SBA
— BALWANT SINGH (@BALWANT1962) April 15, 2022
According to the customer Balwant Singh, the Ola S1 Pro, his son was riding the scooter and due to the faulty system in the scooter, it accelerated instead of slowing down. This incident happened just before a speed breaker.
Due to the sudden acceleration, the Ola S1 Pro became airborne and threw the rider off the scooter. The crash caused several injuries to the rider. The rider was hospitalised where he received 16 stitches on the right hand. His left hand suffered multiple fractures.
On 11th April, Ola towed the scooter for repairs and investigate the issue. Ola executive Chandan Kumar called to understand the issue.