The Ola electric scooter manages to stay in the news for one reason or another. We have come across several positive and negative stories about the electric scooter on the internet. Most of the issues that the owners have been facing were addressed by the manufacturer. In a recent incident, an Ola S1 Pro electric scooter parked in the porch of a house caught fire. The incident happened in Kerala’s Thiruvananthapuram. The cause of the fire is currently under investigation, and an FIR has been filed by the Nedumangad Police station on July 19.
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The investigation has already started, and the officers have confirmed that this is not a case of arson. According to the report, the Ola Electric S1 Pro scooter was parked in the garage or porch of a house in a village located 8 km northwest of Nedumangad police station. Around 3 am in the morning, the scooter parked in the porch suddenly caught fire, engulfing not only the scooter but also the television.
The scooter costs around Rs 1.49 lakh, and the total damage caused by the fire was worth Rs 4.49 lakh. The local police investigating the matter have already taken it seriously and have sent a questionnaire to the company via e-mail.
Economic Times connected with the owner of the scooter personally and learned that the company was cooperating in this matter and had already offered to replace the vehicle. The Ola S1 Pro electric scooter has been in the news for several reasons. This is not the first time we have come across an incident where an Ola electric scooter has caught fire. Last year in March, an Ola Electric scooter caught fire on its own in Pune’s Lohegaon.
It’s not just Ola’s electric scooter that has caught fire; scooters from many manufacturers have also caught fire. The issue became so serious that the government initiated an investigation into this matter. The investigation was carried out by the Centre for Fire, Explosive, and Environment Safety, an entity under the Defence Research and Development Organisation (DRDO).
In addition to the electric scooter catching fire, we have also come across several incidents where the front fork of the Ola scooter was breaking. When such incidents started happening regularly, the company responded by recalling the vehicle and replacing the front fork with a reinforced one for free. The scooter also had several software issues in the beginning.
We saw several videos where the instrument cluster stopped responding, the scooter engaged the reverse gear and wouldn’t come back to Neutral or Drive. All these issues were resolved by the company through a software update. One of the major issues that we have been hearing lately about Ola is their after-sales and service.
There are several posts available online that complain about the poor experience at the service center. However, many customers are extremely happy with the product, and they have also posted pictures of 300 km trips done with a full charge. Coming back to this matter, we hope the police and the customer get to the root cause and find out what actually caused the fire in the first place.
Copy of the FIR