Ola Electric was able to create a lot of hype when they revealed the S1 and S1 Pro electric scooters in the Indian market. People who had booked their scooters would have gotten the delivery by November end. However, now the delivery schedule has been postponed. The customers who had booked their scooters have received an email saying that deliveries have been postponed by 3 to 5 weeks. So, the scooters will now get delivered by the end of this year. The reason behind postponing the delivery is the shortage of semiconductors and lithium-ion cells.
The second purchase window of the scooters was supposed to open on December 17th but because of the shortage, the purchase window has also been postponed to late January of next year. Customers can prebook the scooter by paying Rs. 500 and give a purchase order by paying Rs. 20,000. After paying the purchase order, the customers are eligible to pay the final payment.
The deliveries will now start by the end of this year. Earlier, the deliveries and the test rides were supposed to begin in October. Then the timeline was pushed back to November but they did start offering test rides in a few cities. Till now, no scooter has been delivered to the customer.
Ola is also working on making scooters available for test rides. They are currently live in 9 cities and they say by 15th December the test rides will be available in 1,000 cities and towns. That is a big promise. The customers will get an email invite when the test ride will be available in their city.
Semiconductor shortage has impacted the four-wheeler industry in a negative way. The delivery periods have been extended to over a year for some vehicles. Some manufacturers have also made changes to their variant line-up and manufacturing procedure to counter the semiconductor issue.
The two-wheeler market has not been impacted much because they do not use so many semiconductors. However, the electric two-wheeler market does use semiconductors because they come with features like touch screens, navigation, cruise control, connected technology etc.
The major delay is because of the limited supply of lithium-ion batteries. All-electric vehicle manufacturers are facing this issue. Ola imports its lithium-ion batteries from Korea for its scooters and supply is currently less than demand.
Ola currently has two scooters in their line-up. There is S1 and S1 Pro. Both the scooters have the same design, the difference is in the battery pack, features and performance. Ola said that they are already working on an electric motorcycle, affordable scooter and even an electric four-wheeler.
The S1 starts at Rs. 99,999 and the S1 Pro starts at Rs. 1,29,999. Ola Electric does not have any service centres or dealerships. The scooter will be delivered to the customer’s doorstep and if you want to get your scooter serviced, you would have to make an appointment on the application and a technician will come to your home and service the scooter.