Earlier reports that suggested that Royal Enfield was set to reach out to disgruntled Pegasus owners following the launch of the Classic 350 Signals Edition are true as a video uploaded on Youtube suggests. The video uploaded by Noida-based Classic 500 Pegasus owner, Anuj Singh, who goes by the moniker of Fatboy on Youtube, details the options being offered by Royal Enfield dealerships to owners of the limited edition bike. According to Singh, Royal Enfield dealerships in Gurgaon, Chandigarh, Jaipur, Bangalore and Chennai have contacted owners of the Pegasus offering them deals to put the matter to rest. Some dealers are said to be offering customers the Classic 500 Desert Storm ABS and Stealth Black ABS in exchange for the Pegasus 500.
According to Singh, who is in touch with 60 different Pegasus owners, but hasn’t received an offer himself, one dealership offered to buy back the bike at the price the customer paid for it. The bike is then expected to be showcased at the dealership before being sold off to a more willing buyer.
Other dealerships are offering Pegasus owners the option of swapping their bikes for either a Stealth Black 500 with ABS or a Desert Storm 500 with ABS. The third and most infuriating option being offered by dealers is the option of a free year of warranty and two free services. Royal Enfield dealerships across the country are expected to reach out to other disgruntled owners of the Pegasus in the next few days and weeks to bring the issue to a close at least for the company.
However, Mr Anuj Singh does not seem to be quite done with Royal Enfield. Singh, in his video, revealed that he was the Pegasus owner who filed an RTI application to find out from the government how the Pegasus was allowed to be sold without ABS despite being launched after new norms enforcing ABS went into effect on April 1. Singh plans to file a case against Royal Enfield regarding the Pegasus issue as well.
The Royal Enfield Pegasus was launched earlier this year, with numbers limited to just 1,00 units, a quarter of which (250) were sold in India. Despite being the costliest bike Royal Enfield had to offer at that time, all 250 units for India were sold in a few moments of time. However, the launch of the Classic 350 Signals Edition, which bought near identical graphics and ABS at a much lower price point for the masses, infuriated owners of the Pegasus, some of whom dumped them in garbage heaps or donated them while others refused to take delivery. Whether or not Royal Enfield’s measure of asking dealers to step in and resolve the issue works out is something we will get to know in the coming days. Both the Desert Storm 500 and Classic Stealth Black 500 get dual channel ABS as standard.