We have been hearing online that some Skoda Kushaq owners are facing issues with their fuel pumps. The issue is that the EPC or Electronic Power Control warning light is turning on in the instrument cluster. Due to this, Kushaq’s engine is not starting and the owners are left stranded. Here we have one Kushaq owner who has faced the EPC issue for the third time despite replacing the fuel pump.
First, Skoda replaced the original fuel pump with another one that lasted only for a day. The owner was stranded on the road and it took 5 days for the service centre to arrange a more robust fuel pump. The car was returned to the owner on 14th September and on 15th September, the car was again having a starting issue. Due to this, it spent another week at the service centre but they were unable to find the issue.
The owner even replaced the starter motor by escalating the issue and posting about it on social media platforms. The car was returned to him on 22nd September and on 23rd September the person again faced starting issue. He made a video of the issue, using his mobile phone and sent it to Skoda management and the service centre.
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The video was forwarded to the technical team and they visited the owner’s house and inspected the vehicle using their technical equipment. After a week the EPC light turned on again and the owner recorded a video of it. Fortunately, he was only 5 km away from his home and the car did make it till there.
He has again escalated the issue to the dealership. They have provided the owner with an extended warranty which is worth Rs. 25,000 as a goodwill gesture. They are also trying to arrange a spare vehicle for the owner. The EPC light is now not glowing. However, it has hampered the confidence of the owner. He says that he does not have the confidence to take the Kushaq anywhere beyond 5 km from his home.
The issue with the fuel pump is only experienced with the 1.0-litre TSI engine. The fuel pump is failing because of the varied fuel quality available throughout our country. The 1.0 TSI produces 115 PS of max power and 178 Nm of peak torque. It is offered with a 6-speed manual gearbox or a 6-speed torque converter automatic gearbox.
There is also a more powerful 1.5-litre TSI available with the Kushaq. It produces 150 PS of max power and 250 Nm of peak torque. It is offered with a 6-speed manual gearbox or a 7-speed DSG dual-clutch automatic gearbox. Skoda is using the infamous DQ200 DCT unit that was recalled worldwide because of reliability issues.
This gearbox was used in a lot of vehicles that were sold out throughout the world. The Polo GT, Vento, Jetta and even the Passat got the DQ200 gearbox in India. Skoda replaced the oil and fixed the issue with the gearbox. They also launched the Polo and Vento with a 6-speed torque converter automatic gearbox that replaced the DCT unit. The manufacturer has said that they have tested the DQ200 extensively and has made it reliable for use in the Skoda Kushaq. As of now, no reports of DCT gearbox failures has been reported.
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