Toyota Kirloskar Motor Limited (TKML) has recalled India’s best-selling MPV and luxury SUV – the Innova Crysta and the Fortuner. Both vehicles have been recalled to fix faulty wiring harnesses and fuel hoses, and the replacements will be carried out by authorised Toyota dealerships across India at no cost to the customer. Toyota service centers will inspect a part of the wiring harness for rubbing against other wires, and tape the specific part of the wiring harness if necessary, to prevent it from rubbing against other wires. Toyota has also recalled the petrol powered versions of the Innova Crysta and Fortuner to check fuel hose routing, and to replace it if needed.
The recall is applicable to Toyota Innova Crystas manufactured between April 2016 and January 2018, and Fortuner models built between October 2016 and November 2017. Toyota dealers have also begun carrying out the recall procedures on Innova Crystas and Fortuners that have been sent for regular service.
Notably, the inspection and repairs if needed could take a full day, which means that the vehicle will be off road for the time it is being attended to under the recall. Owners are advised to make alternate arrangements if necessary before dropping off their vehicles to service centers under the recall.
The Innova Crysta is India’s best-selling MPV, and is bought by both family car buyers and cab operators. High comfort, reliability, great after sales service and low maintenance costs are four key reasons why buyers flock towards the Innova Crysta despite its premium price tag. The Toyota Innova Crysta is sold with petrol and diesel engines, and prices start from Rs. 14.33 lakhs, ex-showroom, Delhi. Similar attributes of reliability and great after sales, and great street presence are the reasons driving sales of Toyota Fortuner, a luxury SUV whose prices start from Rs. 26.64 lakhs, ex-showroom, Delhi. Like the Innova Crysta, the Fortuner is sold with petrol and diesel engine options.